Concessions Contract Manager

The Royal Parks is appointing a Concessions Contract Manager to manage their catering contracts.

The Royal Parks (TRP) is the charity set up in 2017 to support and manage 5,000 acres of royal parkland, looking after eight of London’s largest open spaces: Hyde, The Green, Richmond, Greenwich, St James’s, Bushy and The Regent’s Parks, and Kensington Gardens.
 
They also manage other important open spaces in the capital including Primrose Hill, Brompton Cemetery and Victoria Tower Gardens.
 
Reporting to the Head of Commercial Contracts, you will be responsible for the management of some existing catering contracts as well as a newly awarded car parking contract. 

They have 58 cafes, kiosks and mobiles across London’s eight Royal Parks and Brompton Cemetery, with eleven contracts and four caterers.
While knowledge of catering or car park contracts gained within the public or private sector would be a huge advantage, the organisation recognises that someone with Soft FM, Capex and/or knowledge of services contracts is transferable.

Working closely with Procurement who will run the process, you will manage the lifecycle of the contracts typically spanning five years or more.

Key areas of responsibility:

Catering contract management

  • Lead day-to-day contract management of a number of catering concessions, including due diligence and effective risk and issue management.
  • Maintain a Contract Management Plan for each contract containing the key contract provisions – brief relevant colleagues, including their responsibilities.
  • Manage new contracts throughout the contract life cycle; from contract award and mobilisation to ensure contractual compliance, through to ongoing contract management and re-tender.

Car parking contract management:

  • Lead day-to-day management of the car parking contract and develop a Contract Management Plan to ensure clarity about, and oversight of, respective contractual responsibilities and requirements.
  • Work with Finance to ensure timely receipt of relevant information and payments to and from the contractor.
  • Ensure effective record-keeping and contract administration.
  • Work with procurement to lead on future tender for the next contract award (a five-year contract has just been awarded and is being mobilised).
  • Build and maintain relationships with key contract partners.

Benefits of the role:

  • £37,192-£44,000 per annum, depending on experience.
  • 26 days annual leave plus public holidays, increasing to 29 days
    after 3 years of service.
  • Pension scheme (3% employee contribution; up to 10% employer contribution)
  • Private medical insurance and healthcare cash plan
  • Employee assistance programme and access to mental health first aiders
  • Learning and development opportunities
  • Cycle to work scheme
  • Offices in a beautiful location

All staff are currently required on-site two days per week, although this is subject to change, and given the operational needs of the role, there will be travel to all eight parks.